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Enterprise Service Management

ENTERPRISE SERVICE MANAGEMENT

 

What Sets OBXtek Apart


OBXtek offers the complete enterprise IT service management (EITSM) lifecycle from design and installation to the management of mission-critical enterprise systems for federal customers. OBXtek takes an agnostic approach that uses the most suitable technology in tandem with best practices from our processes..

Our People

OBXtek’s EITSM professionals accurately scope, design, implement and manage IT, allowing our customers to focus on their mission. We deeply understand the federal regulations, security constraints and vital mission needs of our U.S. Department of Defense (DoD)/federal civilian customers. 

Our Reputation

OBXtek’s EITSM professionals provide essential support to maintain high availability for critical systems through technology modernization, infrastructure optimization, data center consolidation and virtualization.

Our Expertise


Enterprise IT Service Management

OBXtek’s IT service management approach improves service levels, customer satisfaction, and end-user productivity through process improvement/efficiency, centralizing IT support, training, and integrating support tools. We design, install and manage mission-critical enterprise systems, providing IT services at every level, applying customer requirements, industry best practices, lessons learned and adherence to regulatory compliance standards. We provide end-to-end management of critical IT enterprise infrastructures and we understand the federal/DoD regulations that drive our customers’ requirements.

IT Infrastructure Optimization

OBXtek’s cloud-agnostic approach allows our customers to adapt rapidly to ever-changing environments and adopt the optimal cloud strategy to realize growth and cost savings. Our IT Infrastructure optimization services are designed and managed using an integrated, collaborative approach in ensuring architecture, engineering and operations requirements, as well as future requirements are met. We have partnered with cloud infrastructure providers providing DoD / Federal Civilian solutions that understand security constraints and mission needs.

Critical Systems Engineering and Operations

OBXtek maintains the performance, high availability, security and efficiency of the critical infrastructures that DoD and Federal Civilian agencies rely on.  We provide support for all phases of the engineering system life cycle, which includes requirements engineering, hardware/software and COTS/GOTS integration, Systems Engineering Project Management, and logistical trade analysis comprised of holistic capabilities to manage end-to-end service operations.

Data Center Consolidation and Operations

OBXtek is adept at moving, consolidating, modernizing and operating data center environments for DoD and Federal Civilian Agencies while maintaining availability, accessibility, reliability, and security of data. As environments increase virtualization and become fully virtualized we increase cost savings through capacity planning, high availability, load balancing and fault tolerance and offer opportunities to leverage innovative capacity services and Everything-as-a-Service (EaaS) models.

Workers examine a laptop in a server room.

OBXtek was engaged by the U.S. Air Force to provide Base Communications and Information Technology Services (BCITS), Network Operations (NetOps), and Infrastructure and Service Oriented Architecture (SOA) implementation and transformation to Arnold Engineering Development Complex (AEDC).

AEDC is an Air Force Test Center organization that provides the most advanced and largest complex of flight simulation test facilities in the world. It is an important national resource that has contributed to the development of practically every one of the nation’s top priority aerospace programs.

The services and solutions that OBXtek provides support the development, acquisition, integration, test, deployment, and sustainment of all infrastructure and network operations, production, and research and development mission capabilities

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