OBXtek is an award winning Service Disabled Veteran Owned Small Business (SDVOSB) providing Information Technology Engineering and Support, Program Management, Software Development, Testing, and Information Security services to the Federal Government. As the prime contractor for over 85% of our current work we possess a robust corporate infrastructure that provides management oversight and support for all of our programs.
Since its start in 2009, OBXtek has realized exceptional growth and won prime contracts with nine Department of Defense and Federal Civilian Agencies. This growth is attributable to our ability to execute projects with quantifiable results, provide responsive customer service and timely recruiting, maintain effective quality assurance/quality control, and provide competitive prices. Listed below is some additional information about OBXtek.
- Inc. 500 – Ranked #11 Fastest Growing Company in the U.S. and #2 in Government Services for 2013
- DiversityBusiness.com - selected OBXtek as one of the Top Disabled Veteran Owned Businesses in the U.S for 2013.
- ISO 9001-2008 Registered Quality Management System
- 96% Positive Customer Performance Approval Rating – Dun and Bradstreet (D&B) Open Ratings
- DCAA Approved Accounting System
- D&B 3A1 Rating and Established Line of Credit
OBXtek uses a variety of industry best practices to plan, document, execute, and track every task on all our contracts. We apply the Project Management Institutes (PMI) Project Management Body of Knowledge (PMBOK) for project management and utilize our ISO9001:2008 registered Quality Management System (QMS) for our business processes. The IT Infrastructure Library (ITIL) is utilized to manage service delivery and ensure alignment of IT and business requirements. Our Six Sigma process improvement methodologies are used in conjunction with ISO9001:2008 to deliver consistent repeatable results and effect positive change throughout the contract life.
PMBOK® – OBXtek provides planning, management, execution, tracking and reporting of work using the PMI PMBOK best practices. We provide proven control systems, automated tools, quantifiable performance metrics, sound personnel practices, and disciplined administrative processes. Our Project Management Plans (PMP) ensure complete accountability in cost and schedule management, risk management, security management, personnel management, teammate/subcontractor management and quality assurance.
ISO9001-2008 Quality Management System (QMS) – Our ISO9001:2008 registered QMS provides the structure for OBXtek's business processes including, document controls, quality policies and objectives, management reviews, audits, continuous improvement, control of non-conforming service, corrective and preventive actions, customer satisfaction, and training. The QMS also provides department specific procedures and work instructions for business functions performed including, recruiting, human resources, personnel security, finance and accounting, information technology, contract management, purchasing and business development.
ITIL process guidelines are utilized to manage the service lifecycle including Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. By using this framework, OBXtek ensures IT services align with customer business needs and all development, transition, and maintenance requirements are met. We also implement continuous improvement methodologies to develop improved processes throughout the contract life.
OBXtek utilizes proven Six Sigma tools including the Define, Measure, Analyze, Improve, and Control (DMAIC) process to identify, document, share, maintain, and execute outcome-driven, value-added processes that are tied to performance. We monitor, measure and analyze the results of continuous improvement efforts to establish and implement actions necessary to correct deficiencies, continually improve performance, and reduce cost. Lessons learned throughout each process are captured and used to improve processes.
OBXtek utilizes HDI to obtain training and certification for our employees. HDI is the leading professional association and certification body for technical service and support professionals and is a global membership, training, and certification association for technical support professionals. HDI's curriculum and resources ensure our personnel continue to receive the latest training and technology throughout their careers.
Using the methodologies from this 'toolbox' of industry best practices (PMBOK, ISO9001-2008, ITIL and Six Sigma) OBXtek will provide quantifiable outcomes for your agency's programs.
Contact Us today for more information about our service offering.
We look forward to hearing from you.